Skip to Main Content
Sage Construction Management Ideas Portal
Status Planned
Created by Guest
Created on Oct 8, 2024

Make Sync Errors Logs usable with out support

Sync Error Logs look confusing and not useful. If you look them up in the help section nothing comes up. I have to get some one else involved and wait 24 hours for a response to figure out what is wrong with my transaction. Make them describe how to fix and only show the Support ID and Control ID at the bottom not in the middle of the error.

  • Attach files
  • Admin
    David Holler
    Reply
    |
    Oct 8, 2024

    All Users:

    We are gathering error, exception, failure messages that are difficult to understand. This is a project we are already working on. Feel free to attach examples to this suggestion including screen shots, or copy past text from the messages. It would be a big help to know where you encounter these messages or what you are working on.